Tag Archives: urgent care

Harrison Port Orchard Urgent Care cutting late night hours

20090113-181808-pic-839579123_5852379_ver1.0_640_480Harrison Port Orchard Urgent Care will reduce evening hours this fall in response to complaints regarding long wait times and understaffing.

The new clinic hours will be 8 a.m. to 7:30 p.m. daily, beginning Oct. 31, according to a letter sent to CHI Franciscan Health patients. The clinic is currently open 8 a.m. to 11 p.m.

According to the letter: “This change will ensure that three providers are in clinic during all business hours, which will improve access to our providers and decrease the time patients spend in the waiting room.”

CHI Franciscan spokesman Scott Thompson said the clinic saw an average of 8 patients between the hours of 7 p.m. and 11 p.m.

“We are much busier during the day,” Thompson said.

South Kitsap patients needing care overnight will have to travel to an emergency department in Bremerton, Gig Harbor or Silverdale. CHI Franciscan Health also offers virtual urgent care 24 hours a day.

The Port Orchard clinic was originally open 24 hours a day. CHI Franciscan eliminated overnight hours at the urgent care in 2015.

The full letter to patients is posted below:

PO.urgent.hours by Tad Sooter on Scribd

Harrison sees big increase in ER visits

Harrison Medical Center has seen a steep increase in ER visits at a time when hospitals are working to reduce patients’ dependence on emergency care.

The number of visits to Harrison’s emergency departments in Bremerton and Silverdale jumped from 67,965 in fiscal year 2014 to 79,950 in fiscal year 2015, an change of nearly 18 percent.

(Harrison’s fiscal year runs July through June.)

The Harrison ERs remained busy in the second half of 2015, receiving another 39,468 visits.

The increase in emergency department use was somewhat surprising given Harrison’s recent success in reducing preventable ER visits. 

It was also hoped the rollout of the Affordable Care Act and expansion of Medicaid would lower emergency department dependence, as more residents gained access to primary and specialty care. Only 5.6 percent of Kitsap residents lacked health insurance in 2014.

So why are ER visits still climbing at Harrison?

The hospital noted three possible factors in an email this week: 

I haven’t seen figures for how many emergency visits the Naval hospital received before the conversion, but the facility serves a large population. About 29,000 active-duty service members, retirees and their families are enrolled at the hospital.

  • There’s a shortage of primary care providers in Kitsap. Even as residents gain health coverage, they may still struggle to access care.

Harrison is launching a residency program over the next few years with the hopes of injecting more young doctors into Kitsap’s medical community.

Molina will cover virtual urgent care

CHI Franciscan Health, parent company of Harrison Medical Center, recently extended its virtual urgent care service to Kitsap County. 

Each virtual visit costs $35, a fee not covered by health plans, at least until this month.

9730473231_c67d3d4aee_kMolina Healthcare announced March 4 it will begin covering the urgent care service for its Medicaid (Apple Health) clients who are already established with a CHI Franciscan primary care provider.

Franciscan and Molina estimated 16,000 members will gain access to free online urgent care.

“Establishing a partnership with Molina to cover Virtual Urgent Care is a big step forward for CHI Franciscan Health and for the virtual health care industry as a whole,” CHI Franciscan Chief Medical Officer Mark Adams said in a news release.

CHI Franciscan launched the virtual urgent care in September 2013 and extended the service to Kitsap in January. About 200 patients per month use the online portal.

Virginia Mason adding Bainbridge urgent care

Virginia Mason will offer urgent care at its Bainbridge Island Medical Center starting Monday.

VMWalk-in medical service for minor illnesses and injuries that need immediate attention will be available seven days a week, according to a notice on Virginia Mason’s website.

Hours will be 8 a.m. to 8 p.m. weekends, and 8 a.m. to 6 p.m. weekends. Virginia Mason’s Bainbridge clinic is located at 380 Winslow Way E.

Harrison Medical Center recently opened a 24-hour urgent care off Madison Avenue on Bainbridge Island. The Doctors Clinic offers urgent care Monday through Saturday at its Hildebrand Lane location.


Harrison Port Orchard clinic no longer 24 hours


Harrison Medical Center’s Port Orchard urgent care clinic will no longer be open 24 hours a day, starting Jan. 1.

The new hours are 8 a.m. to 11 p.m., seven days a week.

Scott Thompson, spokesman for Harrison parent company CHI Franciscan Health, said the clinic simply wasn’t seeing many patients in the early morning hours and Harrison could no longer justify keeping staff there 24 hours.

Thompson noted CHI Franciscan will be extending its 24-hour virtual urgent care service to Kitsap County beginning Monday. The service allows patients to consult with a doctor from home. Doctors can call in prescriptions and refer patients to emergency departments if necessary.

Patients are charged a flat fee of $35 per consultation. The fee is refunded if they wind up visiting an emergency department.

Thompson said the medical group may be announcing additional after-hours services in Kitsap soon.

This post was updated to correct a time I messed up, and include input from Scott Thompson.

Harrison’s Bainbridge clinic opens Dec. 1


Harrison Medical Center’s 24-hour urgent care clinic on Bainbridge Island will open Dec. 1.

The medical group expects to have an occupancy permit for the 17,000-square-foot building next week, spokeswoman Jacquie Goodwill said. Along with urgent care, the two-story center will offer primary care, specialty care and imaging and lab services.

A public open house is scheduled for noon to 6 p.m. Nov. 20. Visitors can meet providers and learn about available services.

The clinic is located at  8804 Madison Ave North, adjacent to Madrona House and the Bainbridge First Baptist Church.

Construction of the building began about a year ago.

Task force studying what medical services are needed in Bremerton

A task force is meeting to discuss what medical services Harrison Medical Center should maintain in Bremerton after it moves its main hospital campus to Silverdale.

urlThe group will also study options for repurposing the 1965 East Bremerton hospital.

Harrison convened the “Bremerton Community Health Care Advisory Group” in September. The committee will meet monthly between October and March.

After the six-month study period, the group will present a prioritized list of recommendations to the Harrison board.

“CHI Franciscan Health believes this is an important endeavor to solicit community support and feedback in our planning process,” spokesman Scott Thompson said in a statement provided to the Kitsap Sun. CHI Franciscan is the parent company of Harrison.

The committee includes Bremerton community leaders “who have a vested interest in ensuring health care access for area residents,” according to the statement. Franciscan isn’t releasing the names of committee members to ensure they remain “unbiased.”

Bremerton Mayor Patty Lent said she is part of the task force.

The need for an urgent care clinic in Bremerton is already being discussed by city leaders. The Doctors Clinic recently announced it will relocate its Bremerton practices, including urgent care, to Silverdale.

You can let us know what health care services you think are most vital to Bremerton by leaving a comment below.

Follow Kitsap Sun business reporter Tad Sooter on Twitter at @tsooter. Contact him at tad.sooter@kitsapsun.com or leave a comment below.

Orthopedic hospital logs 2,300 surgeries in first year

Orthopaedic Center

Surgeons at Harrison Medical Center’s orthopedic hospital in Silverdale performed 2,300 operations during the center’s first year of operation, according to a Tuesday news release.

Thousands of other patients received care at the facility, which opened on Sept. 16, 2013. The center also hosts educational talks and tours.

Harrison built the hospital to meet a coming wave of demand. The need for orthopedic care is expected to swell as Kitsap’s population ages rapidly. By 2040, more than 24 percent of the county’s population will be over the age of 65.

The newest Harrison facility, an 24-hour urgent care clinic on Bainbridge Island, is under construction. The clinic is slated to open Dec. 1.