Forbes.com contributor
Micah Solomon
interviewed a Bainbridge Island pizzeria owner for an in-depth
look at customer service in the pizza business.
That’s A Some Pizza owner Will Grant told Solomon about the importance of maintaining quality service in a fast-paced environment, and how Yelp reviews used to keep him up at night.
Grant also recalled the time his Winslow Way shop received a barrage of prank phone calls from Green Bay Packers fans, all ordering cheese pizzas.
You can read the full interview here.
Sadly, they don’t discuss That’s A Some Pizza’s recent rollout of a beer delivery service.
