Tag Archives: state ferries

Ferries could make use of transponders, reader says

The in basket: Frank Reed read the May 30 Road Warrior about interest accrued on Good to Go! accounts , from which bridge and highways tolls can be paid, and wondered why ferry fares can’t be paid the same way.
“The Washington State ferry system engages in a huge rip-off of its customers and seems to pat itself on the back for doing so,” he wrote. “The crossing tolls, pre-purchased on-line or at toll booths, are not really accounts set up in the customer’s name with a dollar value in them, as are Good to Go accounts, but only slightly different version of the previous system of buying paper tickets. In addition the tickets have fast expiration times and are not user friendly.
“Actual monetary amounts in actual accounts can draw interest (as you pointed out) that can be used by the ferry system, don’t care if toll values vary for seasonal or other reasons and don’t penalize the customer with an expiration date.
My question is why is the ferry system is so intent on using its own pre-paid tolling system which doesn’t work (software problems) and not the Good to Go! system, which according to your article can relatively easily credit the correct facility being used. This would certainly help the bean counters with realistic ferry route usage data.
“Why not use just one tolling system?”

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