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Stop creditors and collection agencies from calling.

June 18th, 2010 by nickelnm

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With today’s economy many Americans are dealing with creditors and collection agencies calling.  These calls can come at inconvenient times or even at work.  Luckily, there is a simple and quick way to stop those phone calls.

Tell the creditor or collection agency not to call.

I realize that seems almost to easy, but the government has enacted two laws that protect the consumer from being harassed, threatened, or even simply inconvenienced.  These two laws are the Fair Credit Reporting Act (FCRA) and Fair Debt Collection Practices Act (FDCPA).

Under the FDCPA, you have rights, and one of those rights is the right to not be called at an inconvenient time or number.  When the creditor/debt collector calls you simply tell them that it is inconvenient for them to contact you at any time, at any phone number they have on file for you.  Then, ask them for their name, mailing address, and your account number with them.

Follow the phone call up with a letter (most commonly referred to as a Cease and Desist letter); add language into the letter that states: “It is inconvenient for you to contact me at any time at any phone number on file.”  Mail the letter using the Certified Mail Return Receipt Requested – you should receive a signed green card back from the company in the mail, costs about $5.00/per letter.  Once the letter is received; the phone calls should stop and all communication can only continue in writing.

This does not stop you from calling the creditor/debt collector yourself; but it does stop them from calling you.  If they continue to call you after receiving the cease and desist letter; they are in violation of the FDCPA and for every violation you can prove in court its a $1000  fine. Small Claims anyone?

Do not let creditors/debt collectors make you afraid to answer your phone.  Consumer law is on your side.


You can keep up with Nicole on Twitter or her personal blog.  Feel free to leave your thoughts below.  We love reader feedback.

Disclaimer: Nicole is not a licensed attorney and any of the above information should not be construed as legal advice, but a method of stopping collection agencies and creditors from calling you.
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About the Author

Nicole Rosen, Finance Diva, is a self-taught financial guru. She has spent the past several years in the role of CFO of her family. Her credential include passing DFI's Loan Originator test, managing a tax office for two years, preparing taxes for other people for seven years, being registered with the IRS and State of New York as a tax preparer, and repairing her credit in order to purchase the first family home. Nicole has been self-employed since March of 2003 and her first taste of finances was when she was only 15 and ran a roadside watermelon stand in Oklahoma. Nicole has managed the books/recordkeeping for the family business back home for over 10 years.


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