Harrison
Port Orchard Urgent Care will reduce evening
hours this fall in response to complaints regarding long wait
times and understaffing.
The new clinic hours will be 8 a.m. to 7:30 p.m. daily, beginning Oct. 31, according to a letter sent to CHI Franciscan Health patients. The clinic is currently open 8 a.m. to 11 p.m.
According to the letter: “This change will ensure that three providers are in clinic during all business hours, which will improve access to our providers and decrease the time patients spend in the waiting room.”
CHI Franciscan spokesman Scott Thompson said the clinic saw an average of 8 patients between the hours of 7 p.m. and 11 p.m.
“We are much busier during the day,” Thompson said.
South Kitsap patients needing care overnight will have to travel to an emergency department in Bremerton, Gig Harbor or Silverdale. CHI Franciscan Health also offers virtual urgent care 24 hours a day.
The Port Orchard clinic was originally open 24 hours a day. CHI Franciscan eliminated overnight hours at the urgent care in 2015.
The full letter to patients is posted below:
PO.urgent.hours by Tad Sooter on Scribd